privacy-policy – Captain Plus Styles

PRIVACY POLICY

Effective from the 18th of November, 2025

CPS-NG (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by CPS-NG. This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) and is designed to protect your personal data in accordance with applicable data protection laws. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Company: when this policy mentions "Company," "we," "us," or "our," it refers to CPS-NG Fashion Design that is responsible for your information under this Privacy Policy.
Country: where CPS-NG or the owners/founders of CPS-NG are based
Customer: refers to the company, organization or person that signs up to use the CPS-NG Service
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit CPS-NG and use the services.
IP Address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by CPS-NG or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: refers to the fashion design and e-commerce services provided by CPS-NG as described in the relative terms and on this platform.
Third-Party Service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: CPS-NG's site, which can be accessed via this URL: cps-ng.store
You: a person or entity that is registered with CPS-NG to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, request custom designs, or fill out a form. This information includes the following:

Name / Username
Phone Numbers
Email Addresses
Body Measurements (for custom designs)
Shipping and Billing Addresses
Payment Information (processed securely through payment processors)
Design Preferences and Style Information

We are committed to safeguarding the privacy of your information at all times. To this end, we have appointed a data protection officer ("DPO"). If you have any questions about this Policy or our data protection practices, please contact the DPO. Contact Details: Name or title of DPO:

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

To personalize your fashion experience and recommend designs based on your preferences; To create custom-fitted garments using your body measurements; To process transactions and fulfill your orders; To improve our website and services based on your feedback; To provide customer service and support for your fashion needs; To send periodic emails about new collections, promotions, and fashion events; To administer contests, promotions, surveys or other site features; To ensure proper delivery of your orders to your specified address.

We use aggregated information to analyze the effectiveness of our Service, to improve our fashion offerings, and for other similar purposes. We may combine your personal information with certain automatically-collected information to better understand your preferences and provide services tailored to your fashion needs.

Purpose of collecting personal data

We collect and use your personal data:

to process your orders and custom design requests; to create properly fitted garments based on your measurements; to verify your identity for security purposes; for direct marketing purposes to send you information about new collections, fashion trends, and promotional offers; to provide personalized fashion recommendations; to handle your customer service inquiries; and to make such disclosures as required by applicable laws. While the supply of your Personal Data is voluntary, if you choose not to provide your Personal Data to us, we may not be able to provide you with the custom fashion services you require.

Body Measurements and Custom Design Data

For custom design services, we collect body measurements and specific design preferences to create garments that fit you perfectly. This sensitive personal data is stored securely and used exclusively for creating your custom fashion items. We do not share your body measurements with third parties except as necessary for garment production. You may request deletion of your measurement data at any time, though this may affect our ability to create future custom garments for you.

When does CPS-NG use end user information from third parties?

CPS-NG will collect End User Data necessary to provide our fashion design services to our customers. We may receive information from payment processors to complete transactions, from shipping carriers to track deliveries, and from social media platforms if you choose to connect your account. We ensure that any third-party data is collected and processed in compliance with applicable data protection laws.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes:

Payment processors to complete your transactions; Shipping carriers to deliver your orders; Manufacturing partners for custom garment production (only necessary measurement data); Marketing partners for promotional activities (with your consent); Analytics providers to help us improve our services.

We do not sell your personal information to third parties. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process, to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

CPS-NG will collect personal information that you submit to us through our website during registration, ordering, custom design consultations, and customer service interactions. We may also receive personal information about you from third parties as described above, such as payment processors and social media platforms (with your consent).

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide CPS-NG services to you and fulfill the purposes described in this policy. Order information is retained for 7 years for tax and business records purposes. Body measurements for custom designs are retained for 2 years to facilitate future orders, unless you request deletion. Marketing information is kept until you unsubscribe or request deletion. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We cannot, however, ensure or warrant the absolute security of any information you transmit to CPS-NG or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

We do not sell personal information

Building fashion services and creating custom designs means we have a responsibility to keep your data safe. We do not sell our users' personal information, body measurements, or design preferences to third parties because it is against our ethics and professional standards. Your trust is essential to our business, and we are committed to maintaining the confidentiality of your personal style and measurement data.

International Data Transfers

Where Personal Information is to be transferred to a country outside your jurisdiction, CPS-NG shall put adequate measures in place to ensure the security of such Personal Information. We ensure that any international data transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

Is the information collected through the CPS-NG Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Can I update or correct my information?

You have the right to request access to, correct or delete any personal information that you have provided to us. You may send us an email to effect any of these. Please note that we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. You also have the right to data portability. To protect your privacy and security, we may take reasonable steps to verify your identity before granting you profile access or making corrections.

Objection to Processing of Your Personal Information

You can object to the processing of your personal information, where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request for Transfer of Your Personal Information

You can request for the transfer of your personal information to you or to a third party. We will provide you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdrawal of Consent

You can withdraw your consent anytime where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Governing Law

This Privacy Policy and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which we operate. By using CPS-NG or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

By using our website, registering an account, making a purchase, or submitting your measurements for custom designs, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by CPS-NG. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies.

Cookies

CPS-NG uses "Cookies" to identify the areas of our website that you have visited. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like shopping cart and personalized recommendations may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences, shopping cart items) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").You acknowledge and agree that CPS-NG shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. CPS-NG does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Contact Us

Don’t hesitate to contact us if you have any questions regarding our privacy policy.